Terms of Service

1. Acceptance of Terms

By accessing or using the website sterlingore.com (“the Site”) or engaging with Sterling Ore Solutions (“Sterling Ore,” “we,” “us,” or “our”) for commodity brokerage, trading, or mining services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use our Site or services.

These Terms apply to all visitors, users, and clients, including institutional investors, commodity traders, mining operators, and logistics partners.

2. Services Description

Sterling Ore Solutions provides the following services (collectively, “Services”):

• Institutional commodity brokerage for gold, copper, and base metals.
• Strategic sourcing and procurement of LME-grade metals from African mining operations.
• Mining logistics, supply chain management, and export facilitation.
• Market intelligence, pricing analysis, and trading desk advisory.
• Refining and processing coordination through accredited partner facilities.

All commodity transactions are subject to separate contractual agreements, including specifications, pricing, delivery terms, and quality assurances, which take precedence over these general Terms.

3. Eligibility and Client Onboarding

Our Services are intended for institutional and professional clients. By engaging our Services, you represent that:

• You are at least 18 years of age and have the legal capacity to enter into binding agreements.
• If representing an entity, you are duly authorized to bind that entity to these Terms.
• You will provide accurate, complete, and current information during our client onboarding and due diligence process.
• You comply with all applicable laws, regulations, and trade sanctions in your jurisdiction.

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, market analysis, and proprietary data compilations, is the property of Sterling Ore Solutions or its content suppliers and is protected by international copyright and trademark laws. The Sterling Ore Solutions name, logo, and associated branding are trademarks of Sterling Ore Solutions.

You may not reproduce, distribute, modify, or create derivative works of Site content without our express written permission. Market reports and analysis may be shared internally within your organization but not published or redistributed externally.

5. Website Use and Conduct

When using the Site, you agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable regulations.
• Attempt to gain unauthorized access to any part of the Site, its servers, or related systems.
• Transmit any viruses, malware, or harmful code through the Site.
• Engage in data scraping, automated data collection, or unauthorized data extraction.
• Misrepresent your identity, affiliation, or institutional credentials.
• Interfere with or disrupt the operation of the Site or its infrastructure.

6. Disclaimers and Limitation of Liability

Market Information: Commodity prices, market analysis, and trading commentary provided on the Site or through our communications are for informational purposes only and do not constitute investment advice. Past performance does not guarantee future results.

Website Accuracy: While we strive for accuracy, we do not warrant that Site content is error-free, complete, or current. Commodity specifications and pricing are subject to change without notice.

Limitation: To the fullest extent permitted by law, Sterling Ore Solutions shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or Services, including lost profits, lost data, or business interruption, whether based on warranty, contract, tort, or any other legal theory.

7. Indemnification

You agree to indemnify and hold harmless Sterling Ore Solutions, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the Site or Services, your violation of these Terms, or your violation of any third-party rights.

8. Third-Party Links and Services

The Site may contain links to third-party websites, including industry publications, regulatory bodies, and partner platforms. These links are provided for convenience only. We do not endorse or assume responsibility for third-party content, products, or services. Your interactions with third-party providers are governed by their respective terms.

9. Termination

We reserve the right to suspend or terminate access to the Site or Services for any user who violates these Terms or engages in conduct that we deem harmful to our business interests, other clients, or the integrity of our operations. Termination does not relieve you of obligations incurred prior to termination, including outstanding payment obligations under separate contractual agreements.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Uganda, without regard to conflict of law principles. Any dispute arising from or relating to these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Kampala, Uganda, in accordance with the UNCITRAL Arbitration Rules.

For commodity transactions, the governing law and dispute resolution mechanism specified in the applicable transaction agreement shall take precedence over this general provision.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Material changes will be communicated via the Site or direct notification to active clients. Continued use of the Site or Services after changes constitutes acceptance of the modified Terms.

12. Contact

For questions about these Terms of Service, please contact: